Sales Training Programs

Russ Lombardo provides professional Sales Training:

• in a Classroom environment,
• through Distance Learning (live, web-based), and
• through Self-Paced eLearning. 

The Classroom training is offered at your location or at a location of your choice, while the Distance Learning is a live, web-based training course that is scheduled around the convenience of your sales team and/or individual sales reps. It contains the same proven training as the classroom version and is delivered by Russ Lombardo, a leading sales trainer and experienced sales professional and sales manager. The Self-Paced eLearning offers seven (7) pre-recorded training modules with PowerPoint slides and narration by Russ Lombardo (includes workbooks with slides, scripts and excercises). See below for more details on these training courses and programs.

Packed with years of field-proven and practical sales experience, the curriculum for these courses includes:

- Pipeline Management

- Cold Calling

- The Qualification Process

- Listening Skills

- Value-Added Selling

- Closing Techniques 

- Negotiating

- Handling Objections

...and much more

Whether in the classroom or over the Internet, these courses are designed to help you and your sales team improve the selling process, increase customer relationships, and close more business. Russ also provides an on-going Sales Coaching Program to help re-enforce the sales training received by coaching you or your sales team beyond the classroom training experience.

Learn everything from Cold Calling to Closing, and Customer Service Excellence

Learn the secrets of successful sales and service professionals and maximize your effectiveness. Offered at your location as well as through live web-based training, our sales training & customer service programs provide sound, effective sales and service techniques to help your teams, or you as an individual sales or service professional, to improve cold calling, qualifying, asking the right questions, listening, handling objections, negotiating, and closing more sales, more often, without pressure or stress. They will also help you and your teams do a better job of delivering exceptional customer service and CRM strategies. Available for large or small groups and for individual sales and service professionals.

We offer our training programs in a variety of formats; from Classroom to On-line to live, Web-based sessions. Click on one of the options below to learn more.

• Classroom Training (for groups)
• Distance Learning - Live, web-based training (for individuals or groups)
• eLearning - Self-paced sales training series (on-line for individuals)

• On-line Sales Training (short training snippets 24/7)
• On-line Customer Service Training (short training snippets 24/7)

All sales training courses and programs offered by Russ Lombardo follow the PEAK Sales Process™, a simple, systemized series of steps to help organize the many activities needed to successfully make a sale, from Cold Calling to Closing.

Click HERE or on the image above for a description of the PEAK Sales Process™ (PDF).